Q: Support?

     A: We offer extensive customer support for the products and systems we sell. We work tightly with manufacturers and always go the extra mile to assist our customers.

 

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Q: Company size?

     A: Our company has four physical locations. Our global distribution buying power can benefit your lab with very competitive pricing for high-quality products.

 

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Q: Contact?

     A: You could contact us using the contact form, call us during our office hours, or come to our store .

 

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Q: What are your hours of operation?

     A: Monday through Friday from  8:00:am to 5:00:pm PT (Pacific Time). Order processing 8:00:am – 4:30:pm.

Note: Submit your orders on-time otherwise the order would be processed only on the following business day.

 

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Q: Terms of Service?

     A: Please refer to our  Terms of Service page.

 

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Q: What is your privacy policy?

     A: Please refer to our  Privacy Policy page.

 

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Q: How can I get help with my milling machine?

     A: We could help you with the malfunctioning milling machine. Our technician could diagnose your machine remotely or in person. Please submit a ticket here to get the process started.

 

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Q: I haven’t received an email from you?

     A: Our message could be marked “SPAM”. Check the SPAM inbox category.

Note: We receive all the messages.