Frequently Asked Questions (FAQ)

We offer extensive customer support for the products and systems we sell. We work tightly with manufacturers and always go the extra mile to assist our customers.

Our company has four physical locations. Our global distribution buying power can benefit your lab with very competitive pricing for high-quality products.

You could contact us using the contact form, call us during our office hours, or come to our store.

Monday through Friday from 8:00:am to 5:00:pm PT (Pacific Time). Order processing 8:00:am – 4:30:pm.
Note: Submit your orders on-time otherwise the order would be processed only on the following business day.

Please refer to our Terms of Service page.

Please refer to our Privacy Policy page.

We could help you with the malfunctioning milling machine. Our technician could diagnose your machine remotely or in person. Please submit a ticket here to get the process started.

Our message could be marked “SPAM”. Check the SPAM inbox category.
Note: We receive all the messages.